Need help with SoloOps? Email support@getsoloops.com. Please do not send private keys, seed phrases, wallet passwords, exchange login details, or screenshots that expose sensitive wallet information.
Email SupportSoloOps helps hobbyist solo Bitcoin miners follow beginner setup guidance, manually add a local miner by private IP address, view local miner status, understand basic health alerts, and estimate odds and electricity costs for education.
SoloOps does not mine Bitcoin on your phone, does not perform hidden mining, does not offer cloud mining, does not control your miner without your explicit confirmation, does not custody funds, and does not ask for seed phrases or private keys. Advanced local controls are optional, kept inside Advanced, and confirmation-gated for supported miners.
When asking for miner help, include your device type, firmware name if known, whether you are on the same Wi-Fi/LAN, the private IP address format without sharing public router details, and the exact error shown in SoloOps.
SoloOps currently focuses on Bitaxe/AxeOS status checks. Other miner types may be manual profiles or coming soon.
Email the app version, device model, operating system version, what you expected, what happened, and the steps that triggered the issue. Screenshots are helpful, but crop out wallet addresses if you prefer and never include secrets.